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Privacy Policy — BrightBridge Assist Mobile App

Effective date: 27 August 2026 Last updated: 27 August 2026

1. About this policy

This policy explains what the BrightBridge Assist mobile app collects, why, and who it is shared with.

The app is provided by BrightbridgeAssist LLC ("BrightBridge Assist", "we", "us"), 228 Park Ave S., Suite 509897, New York, NY 10003-1502.

The app is a workplace tool. It is provided to employees by their employer — a childcare centre or other business that uses the BrightBridge Assist platform. Your employer decides that the app is used, which sites you are assigned to, and how your recorded hours are used for pay. In privacy terms, your employer is the controller of your employment records, and we process that information on their behalf.

This policy covers the mobile app. Use of the BrightBridge Assist web platform is covered by our main privacy policy.

2. Who uses this app

The app is for employees clocking in and out at work. It is not intended for, or directed at, members of the public.

It is not for children. Although the platform serves childcare businesses, the app is used only by staff. We do not knowingly collect any information about children through this app, and the app contains no information about the children in a centre's care.

3. What the app collects

a. Account and identity information

When you sign in with the credentials your employer issued:

• Your name
• Your work email address
• Your employee identifier and assigned work site
• Your role or job title, and your pay rate where your employer has configured one

We do not create accounts. Your employer creates them, and you sign in with those existing credentials.

b. Location information

While the clock screen is open, the app checks your device's precise location so it can tell you whether you are within your assigned work site before you clock in, and so that the location recorded with a clock event is accurate. This happens only while the app is open and on that screen.

• Location is used solely to confirm you are at your assigned work site.
• The app requests foreground location only. It cannot access your location when it is closed or running in the background.
• The app checks your location only while it is open on the clock screen. It does not record a history of where you go, and it does not check your location while you are working, on a break, or when the app is closed or in the background. It has no background location permission.
• The coordinates recorded with each clock event are stored with that time record so your employer can confirm attendance.

You can refuse or later withdraw location permission in your device settings. If you do, your employer's policy determines what happens next — in most configurations you will not be able to clock in from the app, and should speak to your manager or use another method your employer provides.

c. Time and attendance records

• Clock-in and clock-out times
• Break start and end times
• Shift duration and totals
• The work site associated with each shift

d. Biometric information — not collected

The app can be unlocked with your fingerprint or face, if you choose to enable it.

We never receive, see, or store your biometric data. Fingerprint and face recognition are handled entirely by your phone's own operating system and secure hardware. The app only receives a yes-or-no answer from your device confirming that you unlocked it. Your biometric data never leaves your phone.

You can turn biometric unlock off at any time and sign in with your password instead.

e. Technical information

Basic technical information needed to operate the app and keep it secure, such as device type, operating system version, app version, and error diagnostics.

f. What we do not collect

• We do not collect your contacts, photos, messages, files, or calendar.
• We do not track your location when the app is closed or running in the background.
• We do not use advertising identifiers.
• The app contains no advertising and no • third-party advertising trackers.
• We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

4. Why we use this information

Purpose

Information used

Signing you in and keeping your session secure

Account and identity information

Recording your hours worked

Time and attendance records

Confirming you were at your assigned work site when clocking

Location at clock events

Calculating pay and producing payroll

Time records, pay rate

Keeping the app working and secure

Technical information

 

We use this information to provide the service to your employer. We do not use it to profile you, to make automated decisions about you, or for marketing.

5. Who we share it with

Your employer. Your managers and administrators can see your recorded hours and the location status of your clock events, as part of managing attendance and pay.

Our service providers. We use a small number of providers to deliver the service:

• EasyTeam — provides the time-clock and timesheet functionality. Clock events, including the coordinates recorded at those moments, are processed and stored by EasyTeam on our behalf.
• Rollfi — processes payroll based on approved hours.
• Replit and Neon — host the platform's servers and database.

These providers are contractually required to protect your information and use it only to provide their service to us.

Legal requirements. We may disclose information where required by law, legal process, or to protect the rights, safety, or property of employees, our customers, or ourselves.

We do not sell your personal information to anyone.

6. How long it is kept

Time and attendance records, including the location recorded with each clock event, are retained for seven (7) years, in line with employment and payroll record-keeping requirements.

When your employer's account ends, records are deleted or returned in line with our agreement with them.

7. Your choices and rights

Location permission. You can grant or withdraw location access at any time in your device settings. See Section 3(b) for what happens if you withdraw it.

Biometric unlock. Optional, and can be switched off at any time.

Access, correction, and deletion. Because these are your employer's employment records, requests are handled through your employer in the first instance. Contact your manager or HR. You may also contact us at contact@brightbridgeassist.com and we will work with your employer to respond.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To exercise them, contact us at contact@brightbridgeassist.com. We will not discriminate against you for exercising your privacy rights.

Removing the app. You can uninstall the app at any time. This stops all collection by the app, but does not delete records already made — those remain your employer's employment records.

8. Security

We protect your information with measures including:

• Encrypted connections (HTTPS) for all data in transit
• Storage of your session credentials in your device's encrypted secure storage
• Access controls that limit each person to the sites and employees they are responsible for
• Hashed passwords

No system is perfectly secure, but we take these safeguards seriously and review them as the platform develops.

9. Where information is processed

The service is operated from the United States, and information is processed and stored there and in locations used by the service providers listed in Section 5.

10. Changes to this policy

We may update this policy as the app changes. When we do, we will update the "Last updated" date above. If a change materially affects how your information is used, we will make reasonable efforts to notify your employer so they can inform staff.

11. Contact us

Questions about this policy or how your information is handled:

BrightbridgeAssist LLC 228 Park Ave S., Suite 509897 New York, NY 10003-1502
Email: contact@brightbridgeassist.com
Phone: 888-430-6458

If your question concerns your own employment records, please also speak to your employer, who controls those records.

© 2026 BrightBridge Assist. All rights reserved.