Effective date: 27 August 2026 Last updated: 27 August 2026
This policy explains what the BrightBridge Assist mobile app collects, why, and who it is shared with.
The app is provided by BrightbridgeAssist LLC ("BrightBridge Assist", "we", "us"), 228 Park Ave S., Suite 509897, New York, NY 10003-1502.
The app is a workplace tool. It is provided to employees by their employer — a childcare centre or other business that uses the BrightBridge Assist platform. Your employer decides that the app is used, which sites you are assigned to, and how your recorded hours are used for pay. In privacy terms, your employer is the controller of your employment records, and we process that information on their behalf.
This policy covers the mobile app. Use of the BrightBridge Assist web platform is covered by our main privacy policy.
The app is for employees clocking in and out at work. It is not intended for, or directed at, members of the public.
It is not for children. Although the platform serves childcare businesses, the app is used only by staff. We do not knowingly collect any information about children through this app, and the app contains no information about the children in a centre's care.
Purpose | Information used |
|---|---|
Signing you in and keeping your session secure | Account and identity information |
Recording your hours worked | Time and attendance records |
Confirming you were at your assigned work site when clocking | Location at clock events |
Calculating pay and producing payroll | Time records, pay rate |
Keeping the app working and secure | Technical information |
We use this information to provide the service to your employer. We do not use it to profile you, to make automated decisions about you, or for marketing.
Your employer. Your managers and administrators can see your recorded hours and the location status of your clock events, as part of managing attendance and pay.
Our service providers. We use a small number of providers to deliver the service:
• EasyTeam — provides the time-clock and timesheet functionality. Clock events, including the coordinates recorded at those moments, are processed and stored by EasyTeam on our behalf.
• Rollfi — processes payroll based on approved hours.
• Replit and Neon — host the platform's servers and database.
These providers are contractually required to protect your information and use it only to provide their service to us.
Legal requirements. We may disclose information where required by law, legal process, or to protect the rights, safety, or property of employees, our customers, or ourselves.
We do not sell your personal information to anyone.
Time and attendance records, including the location recorded with each clock event, are retained for seven (7) years, in line with employment and payroll record-keeping requirements.
When your employer's account ends, records are deleted or returned in line with our agreement with them.
Location permission. You can grant or withdraw location access at any time in your device settings. See Section 3(b) for what happens if you withdraw it.
Biometric unlock. Optional, and can be switched off at any time.
Access, correction, and deletion. Because these are your employer's employment records, requests are handled through your employer in the first instance. Contact your manager or HR. You may also contact us at contact@brightbridgeassist.com and we will work with your employer to respond.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To exercise them, contact us at contact@brightbridgeassist.com. We will not discriminate against you for exercising your privacy rights.
Removing the app. You can uninstall the app at any time. This stops all collection by the app, but does not delete records already made — those remain your employer's employment records.
We protect your information with measures including:
• Encrypted connections (HTTPS) for all data in transit
• Storage of your session credentials in your device's encrypted secure storage
• Access controls that limit each person to the sites and employees they are responsible for
• Hashed passwords
No system is perfectly secure, but we take these safeguards seriously and review them as the platform develops.
The service is operated from the United States, and information is processed and stored there and in locations used by the service providers listed in Section 5.
We may update this policy as the app changes. When we do, we will update the "Last updated" date above. If a change materially affects how your information is used, we will make reasonable efforts to notify your employer so they can inform staff.
Questions about this policy or how your information is handled:
BrightbridgeAssist LLC 228 Park Ave S., Suite 509897 New York, NY 10003-1502
Email: contact@brightbridgeassist.com
Phone: 888-430-6458
If your question concerns your own employment records, please also speak to your employer, who controls those records.
© 2026 BrightBridge Assist. All rights reserved.